Kudos to Telus
November 21st, 2008
Yesterday I received a call from a Telus rep asking if I had a moment to review the calling plans I was subscribed to. “Sure”, I said. Well, basically, I wound up removing a feature I’ve never used, and getting a better rate on my long distance as well. And I save $8 a month.
Ok, I know this isn’t a new idea, and that Telus has been doing for years, but I always appreciate the gesture from them.
It seems to me that good customer service has been in decline lately, and so Telus continues to get my vote and my business.
Now that’s a Fresh Bit.